net929.com specialises in cleaning and repairing plush toys, designer garments, and one-of-a-kind treasures. Trusted by over 100,000 members across Japan — and now welcoming customers from around the world.
A worn-out Pikachu plushie, tired teddy bear or stained stuffed animal can all get a new lease of life at a Japanese laundry service, making beloved toys squeaky clean again. Business is booming at Cleaning Yonmarusan.
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In Japan, plush toy cleaning requires a license — only 12 nationally certified cleaners exist. They use steam irons on plushies, and Chiikawa merchandise tops the list. With orders flooding in from Hong Kong and Taiwan, they reach 10,000 plushies per year.
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12 licensed cleaning craftsmen and 8 repair artisans. We handle items other cleaners won't — including those that have been turned away elsewhere.
Taiwan, South Korea, the United States, Canada, Finland, Singapore — customers worldwide ship their treasured items to our Yamanashi factory. Inquiries from overseas surged after our AFP feature.
AFP (Agence France-Presse), one of the world's three major newswires, covered Cleaning Yonmarusan's plush toy cleaning. The story was distributed to media outlets worldwide.
Hong Kong's renowned media outlet MiLK conducted an in-depth interview at our Yamanashi factory, introducing the craftsmanship of 12 nationally certified cleaners and the reality of cleaning over 10,000 plush toys annually. The video has English subtitles, and customers from Hong Kong and Taiwan have already visited in person with their plush toys.
A customer visiting Japan brought in a beloved plush toy in person. We also accept items shipped directly from overseas by international post or courier.
From a child's first stuffed animal to high-end bags and garments — the range of items entrusted to us from abroad continues to grow.
Customers from Taiwan, Finland, Singapore and beyond have visited our Yamanashi stores in person.
Drop off in person or ship from the airport. We work around your travel schedule.
Walk-in welcome · No reservation needed ·Check business calendar →
Best for visitors staying near theFuji Five Lakesarea or arriving viaKawaguchiko IC.
Best for visitors staying incentral Yamanashior arriving viaKofu-Minami IC.
Just as some travellers visit Japan for world-class medical or cosmetic care, a growing number of customers now make the journey specifically to entrust their most treasured possessions — beloved plush toys, heirloom garments, precious collectibles — to Japanese craftsmanship.
This is more than cleaning. It is the experience of knowing something irreplaceable is in the safest possible hands — handled with the same attention and care that defines Japanese quality.
The process is the same as for our domestic customers. We'll guide you through every step in English by email.
Click "Order now" to create an account and place your order. Select your cleaning course and describe your item in the notes field. Overseas addresses are accepted.
Send your item by international post or courier (prepaid) to our Yamanashi factory. The shipping address is shown after ordering.Pickup and cash-on-delivery are not available.
On arrival, each item is inspected individually using our cleaning record card, and we contact you with the final price. We may suggest additional repair or stain treatment if needed.
Our 12 licensed cleaning craftsmen clean each item one by one. Every brand and fabric type is handled by a specialist who knows exactly how to care for it.
Standard turnaround:19 business daysfrom arrival. Rush orders available in3 business days(contact us in advance). Returned by international tracked shipping (cost is yours).
Common questions from our overseas customers.
Send us a photo and a few words — in English is fine. No obligation. We will reply with an estimate within 2 business days.
